How secure is heavenlyhandbags.com.au? 

Heavenlyhandbags.com.au uses 128-bit encryption key over Secure Socket Layer (SSL) to provide the highest level of security. SSL provides encryption between web browsers and web servers. 

What shipping method do you use?

We use Australia Post. To see more shipping information and rates, please click here see the Shipping Page.  

What is your delivery time?

We deliver to all Australian Destinations within 7 - 10 working days.  If we can get it to you sooner, we will. 

What payment methods do you accept?

We accept Visa, Mastercard and Direct Deposit.
 

What are your handbags made of?

Our handbags are made from the finest materials and methods of construction.  Materials are selected for their superior properties of strength or suppleness, depending on what is required.   You will find the materials used for the construction of each particular item listed in it's description.  Some handbags are made of leather, others of simulated leather, or jacquard fabric depending on the style.  You will be thrilled with the look and feel of your handbag as it has been specially made so that you feel like you are carrying around a multi-thousand dollar designer handbag.

What happens if the handbag is faulty or damaged when it arrives?

If the handbag you receive is faulty or damaged on arrival, we will happily exchange the item for one of the same value within 14 days.  Please click here to see our policy page for details on how to organise this with us.